Project manager / Store manager

We are looking for a Store Manager / Project manager to join our team. That's gonna be really tough job to do with a lot of challenges and a lot of things to resolve. If you like challenges and are not afraid of responsibility - hit us up!

Essential requirements

• Experience in the project management
• At least 3 years of experience in retail or hospitality in a similar position (jewelry business is an advantage)
• Fluency in English, ability to communicate any matter in English
• Ability to take responsibility, to be initiative, and to adapt
• Ability to resolve issues and make decisions in stressful situations and with a lack of information
• General curiosity and multicultural approach

Key Responsibilities

• Bringing the first showroom of the brand in Vienna to life (handling multiple issues and processes from insurance contracts down to cleaning)
• Recruitment and management of the sales staff, their integration, and training
• Recruitment and management of the customer service staff (online customer service)
• Showroom management
• Back-office management and recruitment of administrative staff (online order fulfillment, assistants, etc.)
• Ensuring team spirit and a healthy atmosphere
• Motivate and encourage the sales team
• Adapting customer service scripts and policies, managing customer relations
• Designing business processes related to stock management, sales tracking, and cash discipline

The Future

We are a small team yet with big ambitions and a clear vision of our future. We are interested in long-term relations with professionals, in learning from each other, and in helping each other to develop.